Right of withdrawal or withdrawal

  • Defective Item Origin: If the item does not work or is damaged, it Bisurjoyas replaced with the same or similar characteristics.
  • Item damaged in shipping: The customer must indicate on the delivery note of the transport agency if you see broken or unsealed packaging and notify to: attcliente@bisurjoyas.com as soon as possible after receipt of the goods. In this case the consumer will receive the full amount of the product plus the cost paid for delivery.
  • Right of withdrawal: Return within a maximum period of 14 calendar days from the date of receipt. Not returned in the original product envalaje suffer depreciation. Please pack items properly. No items with shipping labels or seals on the original container or items specifically for the customer orders, which are not part of our catalog will be paid. Once this period is completed shall bar any return process.
  • The seller is responsible for the lack of conformity becomes apparent within two years from delivery. The consumer and user shall report the lack of conformity within two months after he has knowledge of it. These warranties apply only in case of proper use and maintenance.

Some of the logos and images of articles appearing herein are the property of their manufacturers, and, as the features come from its catalogs.

We bond to the competent courts to resolve legal issues arising from the sale.